World Class Tours is celebrating 10 years of business in 2007. Run by business partners Tom Walker and Joan Gervais, World Class Tours combines over 40 years of tour experience to produce top quality sightseeing tours. Our goal statement is affordable quality tours. Our attention to detail with tour itineraries, timing and attractions combines to create a first class tour package.
World Class Tours is a member of CLIA and IATA, professional travel operator organizations, along with NFIB and BBB.
Company values:
To provide a quality tour, at the best value. We believe that we need to give passengers their monies worth on tour. We are not a "drive by" tour company. We want passengers to "experience" their vacation. We clearly outline tour content on an easy to read sales flyer, and we deliver all that is promised, and more. We are honest, discreet and consciese that each person who travels with us, is an individual with individual needs.
Skills/Qualifications:
Both Tom and Joan have many interpersonal skills that have arisen in the many years of dealing with people. We have both sucessfully guided/directed passengers not only in the US, but internationally. We can easily navigate a busy street, a busy airport, a busy highway, a busy city. Yet, we have the ability to visit one on one with our passenger about every day things, such as their granchildren. We both having a working knowledge of History, Geography and Geology, which is essential to teaching passengers as we travel. Tom and Joan are trained in First Aid and CPR. We can both negotiate an international tour including customs, visa and passport regulations.
Products and Services
World Class Tours, Inc. is a Professional Tour Planning business. We are tour wholesalers as well as tour retailers. For individual travelers, we can recommend, plan and sell vacations. For groups, we can custom design tour packages, geared toward the age and activity level of that group.
Competitive advantages:
We custom design our tours from scratch. Therefore, we can meet any budget that a group leader requests. If members of the travel club have specific requests, we can try to accommodate them, based on a majority request.
Guarantees:
World Class Tours is covered under a general liability policy, up to 1 million dollars.We also offer Travel Insurance to each individual traveler that will cover any non-reundable portions of their tours.
Cost of travel insurance:
The cost of insurance is based on the cost of the tour, and the passengers age. We can provide each traveler with a detailed brochure.
Benefits to the traveler:
It will offer our customers peace of mind when planning their vacations. It covers a variety of cancellation reasons, medical coverage, etc…. The policy is very comprehensive.
Market differentiation:
We enjoy looking at what our competition is putting on the market. One of the things that we realise over and over is that we can offer good product for a great price.
Possible new or complementary products:
We would like to continue to personally explore new destinations so we can continue to offer quality packages to our customers.
Customers:
Group Travel Clubs:
We market to a variety of age groups, our focus for group travel is the 55+ age group.
International Travelers:
Contact us for all your United States custom travel needs
Retail Sales:
We can help individual customers with their travel plans, as simple as airline tickets to European Vacations.
School/Youth:
We have also gotten involved in planning many church youth groups, local high school groups, clubs and organizations.
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